Testimonials
22 November 2011
From: Paul Fearon [mailto:paul@traverseltd.co.nz]
Sent: Tuesday, 22 November 2011 9:58 a.m.
To: kenwalsh@agrowquip.co.nz
Cc: 'Kent Fearon'
Subject: Agrowquip Silverdale
Hi Ken, just wanted to drop you a line and tell you that we have noticed a significant improvement in the service and atmosphere at Silverdale since Roland and the team from Kumeu have moved in.
The support, staff are now giving each other, the willingness to help customers and the follow up is chalk and cheese compared to what was occurring at this branch prior to the changes.
Well done to the Silverdale Team.
Regards Kent & Paul Fearon
Traverse Ltd.
28 July 2011
From: Tai Hagai [mailto:Tai.Hagai@aucklandcouncil.govt.nz]
Sent: Thursday, 28 July 2011 8:54 a.m.
To: ken fernie
Subject: Service
Sent: Thursday, 28 July 2011 8:54 a.m.
To: ken fernie
Subject: Service
Hey Ken
Just letting you know you and your team are Awesome and are leading the way in Great Service Damo is a Great asset to your team and is always keeping me informed of any delays, any new things, Best Practice for all my John Deere Machinary. Thanks
Tai Hagai
Head Sexton,
Manukau Memorial Gardens
In Feb 2011 Mr Martin Kamphuis was entered into our draw to win a John Deere 'JM26 Walk Behind Mower' - Martin Kamphuis, commented: "It's the best mower I have ever had. It drives itself, it's easy to use and has a great wide cut. The compact tractor is my new toy, I'm always on it and it helps me to do the jobs that I would've no longer been able to do. I haven't won anything in over 20 years, to win this mower was great."
In Feb 2011 Mr Neven Granich was entered into our draw to win a John Deere 'JM26 Walk Behind Mower' - Neven Granich, commented: "The Starfire II is really good and is currently on my John Deere 7930 drill tractor, which we have running 24 hours a day. We wouldn't be able to run this unit 24 hours without the Starfire II. The mower is really nice and has a great cut."
In Feb 2011 Jennifer Gillies was entered into our draw to win a John Deere ‘JM26 Walk Behind Mower’ - Jennifer Gillies, commented: “I was overwhelmed to hear that I had won a John Deere Self propelled lawn mower. I never win anything, so it was a real surprise. I can see how John Deere has such a good reputation for quality, service & longevity… Rowland & his team at AGrowQuip spent time with me to ensure I got the best mower for my needs. They were a pleasure to deal with. They didn’t pressure me & I made my decision easily once I had reviewed the alternatives. I have no regrets with the choice of ride on mower I purchased.”
Here are a selection of comments from our happy trademe customers:
gooseman4 (84 ) 26 May 2011 agrowquip was the seller (#370659282)
Great people to deal with. Had a small issue and this was delt with quickly and with out fuss. Thanks Rowland. I'd definatley trade again.
jespeck (76 ) 18 Feb 2011 agrowquip was the seller (#350329032)
great service and trade, a pleasure to deal with
tripln3 (32 ) 19 Jan 2011 agrowquip was the seller (#347802985)
Very pleasant to deal with.Good communication. Slight hiccup with courier delivery,but this was soon sorted. Recommended trader.AAAA.Really enjoyed the show. T/U.
sme5 (85 ) 13 Nov 2010 agrowquip was the seller (#325431486)
Easy people to trade with.
stan666 (12 ) 12 Oct 2010 agrowquip was the seller (#323155701)
All good , easy trade. Happy to trade again.
Denise Van De Westerlo commented that, Hayden Hicks, Service Technician at our Cambridge Branch, has made one of customers very happy & satisfied with the work that he carried out in Aug 2011.
Mr David Blackstock of Hamilton, had been having ongoing issues with his Case tractor. That was until last month when Hayden arrived. Mr Blackstock said that "Hayden was very well spoken and clear with what he was about to do to the tractor in order to attempt and remedy the issue", which he did in 5 minutes.
Mr Blacktock also commented that he knows praise is not given out enough these days, so thinks that Hayden deserves some acknowledgement. As he could ‘actually’, (compared to the last tech) arrive, dismantle, remedy & repair the tractor, all the while speaking in English so the customer knew what was happening.
